Coming Soon
Something new for learning and talent development is on its way.
Something new for learning and talent development is on its way.
Short courses and workshops that strengthen your people and business.
Confident managers.
Stronger service.
Future-ready teams.
Focused workshops, short courses and longer programmes.
Employers can buy focused workshops, short courses and longer development programmes independently of apprenticeship funding. Each one is built around a defined need, with clear learning outcomes and a practical way to use the learning afterwards.
Courses can run as private workshops for your team, as a programme across several sites, at our Leeds academy, in your workplace, live online or blended. We’ll agree the format, length and group size with you.
From colleague to supervisor: expectations and delegation. Output: a personal team-management action plan.
Practise feedback and structure a constructive discussion. Output: a conversation plan for a workplace scenario.
Questioning and feedback skills. Output: a coaching-session structure and reflective review.
People processes and when to seek specialist advice. Output: a manager checklist.
Define role requirements and assess consistently. Output: a structured interview guide.
Plan a useful introduction to the role and early support. Output: an induction plan with review points.
Respond professionally and learn from feedback. Output: a service-recovery exercise.
Organise tasks, responsibilities and risks. Output: a simple project plan.
Budgets, costs and basic performance measures. Output: a practice budget review using fictional data.
Identify a process problem and test an improvement. Output: an improvement proposal with a measure of success.
Plan a session, explain a task and check understanding. Output: a short taught activity with feedback.
Recognise concerns and use the right support routes. Output: a manager response plan.
Awareness learning for workplace hazards and responsibilities, taught by competent tutors and with practical assessment where a topic needs it.
Common hazards and responsibilities, through an awareness exercise.
COSHH, manual handling, fire awareness and incident reporting, developed as separate sessions.
Awareness courses build understanding; they aren’t certification of competence. We’ll be clear about the scope of each one.
Related courses can be combined into a programme. These are working names while programmes are finalised.
For supervisors and team leaders taking on people responsibilities.
People processes, conversations and knowing when to escalate.
Consistent, professional service and handling complaints well.
Core awareness topics for frontline teams.
We’ll tell you exactly what each course awards: a record of attendance, an assessed completion, independently accredited CPD or a regulated qualification are different things. We won’t describe a course as accredited unless it is.
Yes. We can use your scenarios, policies and systems so the learning is directly relevant. For HR and legal topics, content is kept current and makes clear when to seek specialist advice.
Yes. A short introduction can lead into deeper learning, a development programme or, where suitable, an apprenticeship.
Tell us about your team and what you want to change. We’ll come back with a recommended approach and a costed proposal.
Courses and programmes are confirmed individually. Ask us about current availability, dates and costs before you plan around a particular course.